231 Pinetuck Lane Winston-Salem, NC 27104 Phone: 336-765-9765
May 27, 2007
Ms. Patricia F. Russo
Chief Executive Officer
54 rue la Boetie
Paris 75008, France
Because of the high number of emails and phone calls the LRO has received from retirees concerned about their lost personal information and that of their dependents, Iím writing this letter as a follow-up to my May 18, 2007 letter on this subject.
The LRO Board has concluded that the less-than-timely flow of information and the minimal practical actions and advice from your USA team have been, thus far, inadequate. We believe that, by not being as forthcoming as this high profile incident warrants, the image of your new company is being jeopardized - - not only with employees, retirees, and their dependents, but with your customers and your markets and with American government leaders and the public as well.
It is our intent to reflect to you the urgency of the situation and to offer specific suggestions that help both the retirees with whom we clearly share an interest and who may suffer serious impact as a consequence of these events and to help you better mobilize to find effective ways to resolve a situation that could possibly deteriorate further.
Our intent is also to improve the current situation or to mitigate the short-term problems and longer-term risks and liabilities Alcatel-Lucent could face AND to address concerns that we know that have been expressed to us by those who are directly impacted by this incident.
Please respond to this letter with specifics as to these proposals. We truly believe that time is of the essence. A lack of visible, timely action is working against us. Retirees are a special part of Lucent's heritage, but are also a particularly vulnerable segment of the Alcatel-Lucent family. They must be helped through this unfortunate event with concern, responsiveness and collaboration. We stand ready to immediately engage with your USA leaders in this matter in the most concrete ways possible.