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CLAIMS AND DEDUCTIBLE INFORMATION AVAILABLE ONLINE FOR RETIREES ENROLLED IN SECUREHORIZONS MEDICARE DIRECT OR UNITEDHEALTHCARE POS OR TRADITIONAL INDEMNITY PLANS

The LRO has been advised by the Alcatel-Lucent Benefits Organization that retirees who are enrolled in the SecureHorizons MedicareDirect Plan or UnitedHealthcare POS or Traditional Indemnity Plans can access their personal claims and deductible information online 24 hours a day, 7 days a week. 

Retirees enrolled in the Secure Horizons Medicare Direct Plan can access their information by going to https://www.uhcretiree.com/. This website is listed on the back of your UH ID card.  Registration online is easy.  When you access the website it will ask you to register so that you can view your account online.  All you need to do to register is provide your email address and your SecureHorizons MedicareDirect member ID.  Once you complete your registration online you will be able to view your personal claims and deductible information.  If you have any questions regarding your claims and/or deductible information, you should contact SecureHorizons directly at 1-888-980-8117 (TTY: 1-888-685-8480).

There is a different website to access for retirees in the UnitedHealthcare POS and the Traditional Indemnity Plans. They can access their personal claim and deductible information online by going to: https://www.myuhc.com/.  This website is listed on the back of your UH ID card. When you access this site, if you are already registered, log in with your username and password to get your personalized healthcare and benefit information.  If you have not registered on this site you will need a username and password. Click on Register Now to obtain a username and password through their free registration process for those enrolled in a UnitedHealthcare plan

If you have any questions regarding your personalized healthcare and benefit information, retirees in the POS plan should contact UnitedHealthcare directly at 1-800-577-8539.  For retirees enrolled in the Traditional Indemnity Plan, you should contact UnitedHealthcare directly at 1-800-577-8567.

  Obama goal: eliminate subsidies to the Medicare Advantage program.
The SecureHorizons Private-Fee-for-Service plan, offered through Alcatel-Lucent, is a Medicare Advantage Plan. The Obama promise is to eliminate subsidies to that plan, which will either raise costs or eliminate coverage for Lucent retirees features if legislation is enacted. Read more from Obama's web site
  Medicare legislation has changed PFFS plans, such as the SecureHorizons plan.
In a few years, retirees will be no longer have a choice of "deemed providers" - rather, networks of doctors and hospitals will be required. Read more from AARP

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 Pending changes in legislation and regulation may require retirees to revisit their decisions and possibly consider new Medicare options. If you have human resources experience, please join the Benefit Team and help your fellow retirees in these important decisions.

Send an email to benefits@lucentretirees.com