| The LRO Benefits Team
and Our Mission Please Volunteer to Help All Retirees at benefits@lucentretirees.com |
The following LRO members
have volunteered to serve on the
Benefits Team,
to help every LRO member and retiree
in their search for quality health
care.
Chairman - Ron Hoth - rhoth@triad.rr.com
Phone - 336-998-7721
Mail Address: 1061 Riverbend Drive - Advance, NC 27066
Ed Beltram - edbeltram@msn.com
Phone: 719-687-6157
Mail Address: 420 Fairfield Lane - Woodland Park, CO 80863
Lenny Cohen - lgcohen@mindspring.com
Phone:- 973-659-1169
Mail Address: 16 Tonnelier Way - Denville, NJ 07834-9643
Patricia Smith - patriciaa_2@yahoo.com
Phone: 908-889-5757
Mail Address: 1133 Tanglewood Lane - Scotch Plains, NJ 07076
Herb Zydney - eherb@att.net
Phone: 917-744-8962
Mail Address: 1704 Lake Club Court—Indian River Shores, FL 32963Judy Archer - jamestjudy@bellsouth.net
Phone: 770-597-2258
Mail Address: 3230 Bold Springs Road - Dacula, Ga. 30019
Karen Lawler - corrine1939@hotmail.com
Phone: 317-897-3469
Mail Address: 921 Cecil Avenue - Indianapolis, IN 46219-5304
Jerry Mauck (jmauck2@juno.com)
Phone: 405-721-4081
Mail Address: 10304 Goldenrod Lane - Oklahoma City, OK 73162-4142Janet Esser (esserjs@aol.com)
Phone: 405-787-9377
Mail Address: 3125 N. Glade Avenue - Bethany, OK 73008-3649
There's lots more work to do to benefit all of us.
Please join up -- particularly if you have Human Resources experience.
More than 100,000 retirees need your help and assistance.
Send us an email now: benefits@lucentretirees.com
MISSION STATEMENT
Many retirees have found that dealing with Lucent is frustrating and time consuming. The rules Lucent follows seem to change often and it's not clear that each retiree is treated the same way.
To respond to this, the LRO Board has formed a Benefits Team, with a mission to champion the concerns and issues of members and retirees in their day-to-day dealings with Lucent, its agents and others entities - and to inform every retiree of the results. The LRO is seeking volunteers to serve as the chairperson and members of the Benefits Team (BT) These responsibilities include:
Responsiveness: The BT will provide facts, references, templates and shared experiences to help members and retirees deal with benefit concerns, in response to individual needs and to retirees, at large. The BT shall make no recommendations for retiree»s choices and exercise caution to assure that its communications does not provide improper guidance.
Liaison with others: The BT will maintain liaison with other retiree groups and support organizations to advance its mission.
Communications: The BT will review all Lucent communications to retirees for accuracy, consistency and completeness and convey proposals for action to the LRO Board. BT will maintain web site pages for providing links of interest to retirees and a discussion board for benefits. Articles in the LRO newsletter will summarize important results.
Retiree satisfaction: BT will monitor Lucent programs, such as the patient advocacy program, for retiree satisfaction and convey these results to the LRO and to Lucent.
Formal support: In exemplary cases, the BT will assist retirees in filing formal claims with Lucent and government agencies. Retirees are expected to first use "snormal channels" before requesting the BT's support. The BT may also recommend legal action to the LRO Board in exceptional cases.
Expert assistance: The LRO Board will provide an annual budget for expert services to support this effort, as appropriate.